Contact information
We’re here to help you and your furry friends! At wokip.shop, we value our customers and are dedicated to providing the best support for our Premium Large Dog Beds. Whether you have a question about an order, need help choosing the right size for your breed, or want shipping details for Singapore, our professional team is ready to assist you.
Get In Touch
- Operator: 13787 EXOTICA LANE LLC
- Email: support@wokip.shop (We aim to respond to all inquiries within 24 hours on business days.)
- Phone: +1 8607776072
- Business Address: 1025 COWART ROAD, PLANT CITY, FL, 33567, United States
Business Hours
Our customer support team operates from Plant City, Florida. Please note our operating hours:
- Monday - Friday: 9:00 AM – 5:00 PM (EST/EDT - Eastern Time)
- Saturday - Sunday: Closed
Customer Note: For our customers in Singapore, please note that Florida, US is currently 12 hours behind Singapore Time (SGT). Any inquiries sent during the weekend or public holidays will be handled as a priority on the following business day.
Quick Help
- Order Tracking: Please include your order number in your email for faster service.
- Shipping: We offer Free Shipping on all our dog beds to Singapore.
- Returns: For instructions on returns, please visit our 30-day Return & Refund Policy page.
- Secure Payment: All transactions are securely processed in USD.